Who sees it
All of these screens depend on the «Oteller» (hotels) module.- «Oteller», «Otel Fiyatları» (hotel prices) and «Maliyet Kalemleri» (cost items) are visible only to the «Yönetici» (manager) role.
- «Operasyon elemanı» (operations staff) also open the «Tedarikçiler» (suppliers) screen and read the cards; adding, importing from Excel, editing and archiving cards is the manager’s job. Both roles read the cards in the phone app (Agencies and suppliers on the phone).
- «Otel Fiyatları» and «Maliyet Kalemleri» sit under the «Maliyet Yönetimi» (cost management) group in the menu.
- Even if the module is switched off, quotations keep using the existing prices and cost items.
Hotels
The «Oteller» list shows the hotel name, location, stars, number of cost categories and guest score. You can filter by location, stars and cost category. For a new hotel, press the «Yeni Otel» (new hotel) button and fill in the form: «Otel adı» (hotel name, required), «Lokasyon» (location), «Yıldız» (stars), «İletişim» (contact), «Not» (note) and «Maliyet kategorileri» (cost categories: ECO, STD, SUP, DLX). Removing a category from a hotel does not delete the price lines in that category, but those lines can no longer be chosen in a quotation. In this case the panel gives the warning «Fiyat satırları öksüz kalacak» (price lines will be orphaned). The sections of the hotel card:- «Fiyatlar» (prices) — the hotel’s contract prices, by date range. With «Fiyat Ekle» (add price) you enter the room type, price category, board, price and date range.
- «İrtibat Kişileri» (contacts), «Görüşme Geçmişi» (conversation history), «Sözleşmeler ve Belgeler» (contracts and documents) and «Misafir Puanları» (guest scores) — the same as the sections of the supplier card (below).
Hotel prices
The «Otel Fiyatları» screen gathers all hotels’ prices in one list. The list shows the hotel, room type, price category, board, price and date range; you can filter by hotel. For a new price, press the «Fiyat Ekle» button:- Choose the «Otel» (hotel). The «Fiyat kategorisi» (price category) list shows only that hotel’s categories.
- Choose the «Oda tipi» (room type) and the «Pansiyon» (board).
- Enter the price in euros, per person and per night. For a single room you enter the difference from the DBL price; for a triple room, the third bed difference; if there is a discount for the third bed, write a negative value.
- Enter the «Başlangıç tarihi» (start date) and the «Bitiş tarihi» (end date).
Cost items
«Maliyet Kalemleri» holds the tariffs other than hotels. The screen has tabs by type: «Girişler» (admissions), «Araç» (vehicle), «Rehber» (guide) and «Yemek» (meals). The list shows the type, item, amount, date range and supplier; you can filter by supplier. For a new item, press the «Maliyet Kalemi Ekle» (add cost item) button and choose the «Tür» (type). The form changes with the type:- Admission — the name of the museum or archaeological site, the adult and child fee (euros).
- Vehicle — the vehicle type, the pricing («Günlük tarife» (daily tariff) or «Paket (tur başına)» (package, per tour)) and an amount in Turkish lira.
- Guide — the guide type, the language and the daily fee. A guide tariff can be in Turkish lira or in euros; a euro amount is not converted at the exchange rate.
- Meal — the meal’s name and the fee per person (euros).
Importing from Excel
You can import hotels, hotel prices, cost items and suppliers in bulk from a file. The «Excel’den İçe Aktar» (import from Excel) button above each list opens the page concerned.Importing hotels and hotel prices
The «Otelleri İçe Aktar» (import hotels) and «Otel Fiyatlarını İçe Aktar» (import hotel prices) pages work with the same steps:- Download the empty template with «Şablonu İndir» (download template) and fill it in. You can also upload your own file.
- «1. Kaynak» (1. source) — upload the file or paste the table. Only .xlsx and .csv are accepted; the file can be at most 10 MB.
- «2. Kolon Eşlemesi» (2. column mapping) — for each target field, choose the column in the file. The import cannot be done until all required fields are mapped.
- «3. Değer Eşlemesi» (3. value mapping) — choose the match for values that are not recognised (for example a category or a board).
- «4. Önizleme» (4. preview) — check the first rows and press the «Onayla ve İçe Aktar» (confirm and import) button.
- In a hotel import, a hotel whose name is already registered is skipped; existing hotels are not updated. The hotel template imports neither prices nor the hotel’s contacts; the supplier template, by contrast, also imports each card’s first contact (below).
- In a price import, each row is one season, price category and board of one hotel; each room type is a separate column. No record is created for an empty cell; 0 is saved as a free-of-charge price. The season’s end is the last night, not the check-out day. The hotel name must match an existing hotel; the import does not create hotels.
- The file you upload is deleted when the import finishes.
Importing cost items
The «Maliyet Kalemlerini İçe Aktar» (import cost items) page has an extra step so that you can upload your seasonal tariff table as it is:- «1. Kaynak» — upload your tariff file or paste the table.
- «2. Tür» (2. type) — choose which type of item this import will create. If the file holds several types, run a separate import for each type.
- «3. Kolon Eşlemesi» (3. column mapping), «4. Değer Eşlemesi» (4. value mapping) and «5. Önizleme» (5. preview) — as in the other imports.
- Press the «Onayla ve İçe Aktar» button.
Importing suppliers
The «Excel’den İçe Aktar» button above the «Tedarikçiler» list opens the «Tedarikçileri İçe Aktar» (import suppliers) page. Only the manager sees the button. The page works with the same steps as the hotel import: download the template with «Şablonu İndir» and fill it in, upload the file, map the columns and the types that are not recognised, check the preview and press the «Onayla ve İçe Aktar» button. Rules:- Each row is one supplier card: a vehicle firm, a guide, a restaurant or an admission site. «Tür» and «Ad» (name) are required. The contact person on the row becomes the card’s first contact; if the «Yetkili kişi» (contact person) column is empty, no person is added. You add the card’s other contacts later in the card’s «İrtibat Kişileri» section.
- If a card of the same type with the same name is already registered, the row is not imported and is shown in the report; upper and lower case and Turkish characters are not told apart, and archived cards count too. Existing cards and their people are not updated. The same name under another type is a separate card.
- The «Diller (rehber)» (languages, guide) column is kept on guide cards only; languages are separated by commas, and a row with a language that is not recognised is not imported. On a card of another type, languages written in this column are not imported; the report notes it.
- Hotels are not imported with this template; use the hotel import above for them.
Suppliers
The «Tedarikçiler» list has two tabs: «Etkin» (active) and «Arşiv» (archive). The list shows the name, type, city, stars, categories, phone, languages and guest score; you can filter by type, city and language, and sort the list by stars. The «En az yıldız» (minimum stars) filter shows the cards with the chosen stars or more, and the «Kategori» (category) filter the cards that carry at least one of the chosen categories; a card with no stars never appears under «En az yıldız», and a card with no category never appears under «Kategori». Supplier types are «Araç firması» (vehicle firm), «Rehber», «Restoran» (restaurant) and «Giriş yeri» (admission site). The manager presses the «Tedarikçi Ekle» (add supplier) button for a new card; the «Tedarikçi ekle» (add supplier) page opens. You can import many cards from an Excel file (above, in the “Importing suppliers” section). «Tür» and «Ad» (name) are required; the city, phone, e-mail, languages (for guides), categories, stars and note are optional. «Kategoriler» (categories) are the hotel card’s four price categories (ECO, STD, SUP, DLX), and more than one may be ticked; «Yıldız» (stars) is a whole number from 1 to 5. Do not write an identity number, a bank account number or a date of birth in the note. You change an existing card on the «Tedarikçiyi düzenle» (edit supplier) page. The type of a card that is linked to a field team or to cost items cannot be changed.The supplier card
Clicking a row in the list opens the supplier’s card; the card’s title is the supplier’s name. Both roles read the card. The card also shows the supplier’s categories and stars. Both roles read the same card in the phone app, with the sections each sees on the panel; on the phone, too, «Maliyet Kalemleri», «Misafir Puanları» and price lists are visible to the manager only. Cards are not deleted; they are archived. The manager moves the card to the «Arşiv» tab with «Arşivle» (archive); its details and contacts are not deleted. «Arşivden Çıkar» (restore from archive) makes the card active again. The card’s sections:- «İrtibat Kişileri» — whom to talk to at the supplier: full name, job title, phone and e-mail. The manager adds them with «Kişi Ekle» (add person).
- «Maliyet Kalemleri» — the tariffs linked to this card. Only the manager sees them, in the phone app too.
- «Çalıştığı Dosyalar» (files worked on) — on guide and vehicle firm cards, the files in whose field team the card appears.
- «Görüşme Geçmişi» — the conversations held with the supplier. Both roles enter the time, channel and note with «Görüşme Ekle» (add conversation), in the phone app too. Entries cannot be changed or deleted afterwards; a correction is made with a new entry. No new conversation can be added to an archived card.
- «Sözleşmeler ve Belgeler» — contracts, price lists and other documents. The manager uploads them with «Belge Yükle» (upload document) (pdf, jpg, png, docx or xlsx; at most 10 MB); both roles download them with «İndir» (download). Only the manager sees price lists. A document whose end date has passed is marked «süresi doldu» (expired). On the phone, too, both roles download the documents, and only the manager sees price lists.
- «Misafir Puanları» — on guide and vehicle firm cards, the scores given to the card in guest surveys. Only the manager sees them; the «Anketler» (surveys) and «Operasyonlar» (operations) modules need to be switched on. While a year is selected, you can ask for a summary of the comments with «AI özeti» (AI summary). The manager also reads this year’s scores and summary in the phone app; asking for a summary and choosing another year are not on the phone yet.